Create an Incident Response Plan
An incident response plan will keep you organised and in control during a cyber attack and should contain a plan of action and contact information of those who can help resolve the issue, such as 24 hour tech support.
Once you are back to businesses, document current events so you can be prepared for a similar incident.
The National Cyber Security Centre (NCSC) provides certified organisations who can help you to create an incident response plan, as well as guidance on how to respond and recover from an incident.
Our colleagues at the South East Cyber Resilience Centre have also created a template to guide you through building your own Incident Response Plan.
Report Fraud
Reporting fraud allows authorities to identify common trends and patterns used by fraudsters to block their efforts and provide guidance to the public so they remain vigilent.
Many services allow you to report fraud directly to them but it is still a good idea to also report it to the Police and Government Agencies.
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Action Fraud
Action Fraud is our national reporting body for all fraud. For examples of fraud visit their website.
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National Cyber Security Centre (NCSC) Reporting Email
If you come across a fake (phishing) email forward it on to
This email address is being protected from spambots. You need JavaScript enabled to view it. and then delete it. -
National Cyber Security Centre (NCSC) for fake websites
Websites can be copied to look genuine so that you might accidentally purchase products and services that don't exist, provide login and payment details to a criminal or infect your device with malware.
Reporting a fake website means it can be blocked and taken down so that others do not fall victim.
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Phone Providers
Most phone providers are part of a scheme that allows customers to report suspicious text messages (smishing) for free by forwarding it to 7726
Contact the Metropolitan Police
For the Metropolitan Police Service, you can report a crime online and contact your local policing team by typing your postcode into the search bar.
Contact the City of London Police
For the City of London Police, you can report a crime online and contact your local policing team by typing your postcode into the search bar.