Report
If you unfortunately become the victim of cybercrime, it is important to report it. This will allow a case to be built and may mean you are entitled to support.
We have created this page so that you don’t have to start this process alone and unsure of what to do.
DO NOT report crime to The Cyber Resilience Centre for London. We are here for guidance and support only.
If you are currently suffering a cyber attack, please report it to Action Fraud using their online form immediately.
This service is available 24 hours a day, 7 days a week. Alternatively, you can call Action Fraud on 0300 123 2040 Monday to Friday 8am – 8pm, or call your local Police at any time on 101.
If you are reporting a cyber-attack which has already taken place and isn’t ongoing, you can report it via Action Fraud’s online reporting tool, which will guide you through simple questions to identify what has happened. Action Fraud advisors can also provide the help, support and advice you need. You can also call Action Fraud’s telephone number if preferred 0300 123 2040.
Reporting incidents to the ICO:
If you are a business that has suffered a cyber-attack, you may need to report it to the Information Commissioner’s Office (ICO). Under the General Data Protection Regulation (GDPR) rules, it is mandatory that you report data breaches to the ICO within 72 hours.
Take this self-assessment to help determine whether your organisation needs to report to the ICO.
Ransomware:
If you are experiencing a ransomware attack it is recommended not to pay the ransom demand as there is no guarantee you will regain control of your device and data. Visit No More Ransom for solutions to remove the ransomware without you needing to pay.
Contact the Metropolitan Police
For the Metropolitan Police Service, you can report a crime online and contact your local policing team by typing your postcode into the search bar.
Contact the City of London Police
For the City of London Police, you can report a crime online and contact your local policing team by typing your postcode into the search bar.